Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of VIVIAN CHAPPELL

VIVIAN CHAPPELL

August 21, 2025

5  out of  5
rating by VIVIAN CHAPPELL
"Very professional, explain all the options and helped me to know what I needed. Made the insurance experience easy to understand. First time in my 50+ years of insurance buying, JR took the time to explain insurance to me."
We responded:
"Thank you for your heartfelt 5-star review and for sharing such a meaningful experience with The J.R. Arey - State Farm® Agency. We're truly honored to hear that J.R.'s professionalism and dedication made your insurance journey clear and straightforward, especially after 50+ years of purchasing insurance! Our team is committed to providing tailored guidance, explaining all your options for auto, home, life, and other coverage to ensure you feel confident in your choices. Your kind words inspire us to continue delivering exceptional service, from personalized quotes to seamless claims support. Our pleasure serving you!"
Profile photo of Amy Lobban

Amy Lobban

August 13, 2025

5  out of  5
rating by Amy Lobban
"Alivia was awesome!! She even saved us more money than expected. She was always available for questions and happy to help."
We responded:
"Thank you for your fantastic 5-star review and for sharing how Alivia went above and beyond at The J.R. Arey - State Farm® Agency. We're overjoyed to hear she not only saved you more on your insurance but also provided responsive, cheerful support every step of the way—offering tailored solutions for auto, home, life, and beyond is our passion. Your kind words motivate our team to keep delivering outstanding service for all your insurance needs, including quotes, claims, and personalized advice. Our pleasure serving you!"
Profile photo of Joseph Salazar

Joseph Salazar

August 11, 2025

5  out of  5
rating by Joseph Salazar
"Great customer service"
We responded:
"Thank you for your wonderful 5-star review and for highlighting our commitment to exceptional customer service at The J.R. Arey - State Farm® Agency. We're thrilled to know we exceeded your expectations—delivering reliable, personalized insurance solutions for auto, home, life, and more is at the heart of what we do. Your feedback inspires us to continue providing top-notch support for all your insurance needs, from quotes and claims to policy reviews. Our pleasure serving you!"
Profile photo of Des Fong

Des Fong

August 5, 2025

5  out of  5
rating by Des Fong
"My interactions with Mr. J.R. Arey was a very pleasant one as he corrected a problem with my records being sent to a location that is 13 miles away, whereas I live 1 mile away from my previous office! Mr. Arey was very professional, courteous and handle and corrected my problem immediately! I appreciate his calm and kind demeanor and assuring me that everything will be corrected! Thank You, Mr. J.R. Arey."
We responded:
"Thank you, Mr. Fong. We are absolutely delighted to receive your review of your interaction with Mr. J.R. Arey. It is truly heartening to hear that his professionalism, courteous nature, and prompt resolution of the records issue exceeded your expectations. Mr. Arey’s calm and kind demeanor, coupled with his unwavering commitment to excellence, reflects the very essence of the service we strive to provide."
Profile photo of Will Brennan

Will Brennan

August 4, 2025

5  out of  5
rating by Will Brennan
"Professional, knowledgeable, and easy to talk to. State Farmer handed us off from our retiring agent, and so far I’m impressed by his pro-active, customer focus and responsiveness."
We responded:
"Thank you for your kind words and thoughtful review. At The J.R. Arey - State Farm® Agency, we take great pride in delivering professional, knowledgeable service with a personal touch. It’s our pleasure to serve you and ensure your insurance needs are met with care and responsiveness. We look forward to continuing to exceed your expectations and being your trusted partner every step of the way. Your confidence inspires us to maintain the highest standards in customer focus and support."
Profile photo of pattie hyatt

pattie hyatt

August 1, 2025

5  out of  5
rating by pattie hyatt
"Anytime I have a question I get feedback very quickly. Really does feel like I have a good neighbor"
We responded:
"Thank you, Pattie, for your 5-Star Google Review of our State Farm Agency! It’s our pleasure to serve you for your insurance and financial services needs. Thank you, on behalf of all of us at the J.R. Arey - State Farm Agency."
Profile photo of Tyler Steen

Tyler Steen

August 1, 2025

5  out of  5
rating by Tyler Steen
"Bryce was easy to talk to and made the process simple. Highly recommend this office."
We responded:
"Thank you for taking the time to share your positive experience with Bryce and our team at The J.R. Arey - State Farm® Agency. We're delighted to hear that he made the insurance process straightforward and enjoyable for you—providing reliable, personalized insurance solutions is what we strive for every day, whether it's auto, home, life, or other coverage needs. Your recommendation means the world to us, and we're here whenever you need assistance with claims, quotes, or any insurance questions. It's our pleasure to serve you!"
Profile photo of Serge Blain

Serge Blain

July 30, 2025

5  out of  5
rating by Serge Blain
"Very good service."
We responded:
"Thank you for your gracious five-star review of The J.R. Arey - State Farm® Agency, Mr. Blain. We are truly honored by your kind words. Your satisfaction is our highest priority, and it is our privilege to serve you with the utmost care and professionalism. We look forward to continuing to exceed your expectations and providing you with exceptional support for all your insurance and financial services needs."
Profile photo of Phil Bateman

Phil Bateman

July 20, 2025

5  out of  5
rating by Phil Bateman
"Josh is awesome! He genuinely cares about you as the customer and has a wealth of knowledge. He is able to explain complex issues in a simple way. I’ve recommended him to a few friends already."
We responded:
"Mr. Bateman, thank you for taking the time to share your outstanding experience with The J.R. Arey - State Farm® Agency. We are delighted to hear how our genuine care, extensive knowledge, and ability to simplify complex matters have made a positive impact. Your recommendations to friends are greatly appreciated and speak volumes about the world-class customer experience we strive to deliver every day. It is our pleasure to serve you, and we look forward to continuing to support your insurance needs with the utmost dedication."
Profile photo of Andrea

Andrea

July 10, 2025

5  out of  5
rating by Andrea
"Not only an awesome resource, impeccable services!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Luz Solorzano

Luz Solorzano

July 9, 2025

5  out of  5
rating by Luz Solorzano
"Wonderful experience . J.R Arey And he’s Team always treat you like family . They are there for You. I highly recommend it."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Jacob A

Jacob A

July 9, 2025

5  out of  5
rating by Jacob A
"Great customer service! Very helpful and responsive!"
We responded:
"Thank you, Jacob, for your 5-Star Google Review of our State Farm Agency! It’s our pleasure to serve you for your insurance and financial services needs. Thank you, on behalf of all of us at the J.R. Arey - State Farm Agency."
Profile photo of Caleb Shafer

Caleb Shafer

July 9, 2025

5  out of  5
rating by Caleb Shafer
"JR is a great agent! He's very objective and unbiased about his recommendations, which helps me feel comfortable knowing that I'm only getting what I need and nothing more. I also like the range of options that are available beyond simple insurance."
We responded:
"Thank you so much for your kind words! We are grateful for the opportunity to serve as your State Farm agency for your insurance and financial service needs! - J.R. Arey, State Farm Agent"
Profile photo of Pie Girl

Pie Girl

July 9, 2025

5  out of  5
rating by Pie Girl
"JR and his team take customer service to the next level! Anytime I have a question or a problem JR and his assistant, Stacey exceed my expectations. My issues are always resolved quickly and JR keeps me updated and informed on the process- reassuring me every step of the way. His expertise is second to none and his friendly and professional staff have made it a pleasure to do business with State Farm and JR Arey Insurance. Thank you for everything! 5 ⭐️ experience!!"
We responded:
"Thank you for your kind words and for taking the time to share your exceptional experience with our agency. It is our genuine pleasure to serve customers like you, and we are delighted to hear that J.R. and Stacy have exceeded your expectations through their expertise, timely resolutions, and reassuring updates every step of the way. At The J.R. Arey – State Farm® Agency, we are committed to providing the finest personalized service, anticipating your needs, and fostering the confidence and well-being that empower your financial security. We look forward to continuing to support you and creating more memorable moments in the future. "
Profile photo of Ms San

Ms San

July 8, 2025

4  out of  5
rating by Ms San
"Very professional patience"
We responded:
"Thank you, Ms San, for your 4-Star Google Review of our State Farm Agency! It’s our pleasure to serve you for your insurance and financial services needs. Thank you, on behalf of all of us at the J.R. Arey - State Farm Agency."
Profile photo of derrick chilton

derrick chilton

July 8, 2025

1  out of  5
rating by derrick chilton
"My insurance has been thrue the roof over 300 dollars with a perfect clean driving record and 1 car liability and other full coverage it started and 100 then the next year 200 then the next 300 , crazy ,"
We responded:
"Hi Mr. Chilton, We sincerely appreciate you taking the time to share your feedback, as it allows us to continually refine our service in pursuit of excellence. At The J.R. Arey – State Farm® Agency, the genuine care and financial empowerment of our customers remain our highest mission, and we regret that your experience has not met the refined standards we aspire to uphold. Please be assured that insurance rates are determined by State Farm corporate guidelines, based on comprehensive factors such as market conditions and individual risk assessments, over which our agency has no direct control. However, we are committed to anticipating your needs and providing bespoke guidance to optimize your coverage and explore potential adjustments that align with your financial well-being. We would be delighted to personally discuss your concerns and assist in fulfilling any unexpressed wishes toward a more secure future. Kindly reach out to us at your convenience via phone or text at 972-853-8079, or by email at support@areyagency.com. It would be our distinct pleasure to serve you with the utmost professionalism and dedication. "
Profile photo of J J

J J

June 28, 2025

5  out of  5
rating by J J
"While they weren’t able to quite match my rate that I currently have, the level of customer service that Alivia provided was above and beyond! Definitely something that is rare to come across these days. She sent detailed and easy to understand quotes while communicating clearly and promptly. I 100% recommend this insurance agency and hope to be able to switch over to them in the future."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Marjie Jones

Marjie Jones

June 27, 2025

5  out of  5
rating by Marjie Jones
"J.R. Helped me save almost $400 per month and with that, I will be getting more coverage and adding life insurance. He was extremely knowledgeable and the customer service was exceptional. Thank you J. R. for saving my family a lot of money and for giving me the piece of mind of being covered thoroughly! Don’t wait, call him today!"
We responded:
"Thank you so much, Mrs. Jones! We love helping people like you make the switch to State Farm! Thank you for your kind words, on behalf of J.R. Arey State Farm Agent and Team!"
Profile photo of Mark Grisworld

Mark Grisworld

June 17, 2025

5  out of  5
rating by Mark Grisworld
"I recently worked with Alivia, she is very patient, kind, and thorough in her work. I will be recommending this agency to others. Great work Alivia, thank you for your assistance."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Changho Yi

Changho Yi

June 13, 2025

5  out of  5
rating by Changho Yi
"Excellent customer representatives"
We responded:
"Thank you, Changho, for your 5-Star Google Review of our State Farm Agency! It’s our pleasure to serve you for your insurance and financial services needs. Thank you, on behalf of all of us at the J.R. Arey - State Farm Agency."
Profile photo of Erik Kaspruk

Erik Kaspruk

June 5, 2025

5  out of  5
rating by Erik Kaspruk
"Great people, always available for questions or concerns. Alexis was wonderful"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Tyrell Wiltshire

Tyrell Wiltshire

May 9, 2025

5  out of  5
rating by Tyrell Wiltshire
"Alivia is a great person I highly recommend to go her with anything. Keep up the good work!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Wyatt Moore

Wyatt Moore

May 9, 2025

5  out of  5
rating by Wyatt Moore
"Alivia helped me with my policy and she was great, highly recommend this agency."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Elaina Parks

Elaina Parks

May 7, 2025

5  out of  5
rating by Elaina Parks
"Alivia is an absolute rockstar at State Farm! She’s incredibly hardworking, knowledgeable, and genuinely cares about helping people. Whether it’s answering questions, explaining coverage, or going the extra mile to make sure everything is taken care of, she always gives 110%. You can tell she’s passionate about what she does, and it shows in the quality of her work. If you need someone dependable and truly great at their job, Alivia is the one to go to. Highly recommend!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of TheWiseBrother

TheWiseBrother

May 7, 2025

5  out of  5
rating by TheWiseBrother
"Alivia is very easy to talk to and will make sure you clearly understand your policy. Highly recommended!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"