State Farm® Insurance Agent J.R. Arey
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Alexa Crossno
October 31, 2025
"Alivia was so helpful saving us money on our insurance!"
"Thank you, Alexa, for sharing your experience. We’re delighted to know Alivia provided the professionalism and care that represent The J.R. Arey – State Farm® Agency. Our team takes pride in making the insurance process seamless while helping customers maximize savings and protection tailored to their needs. We’re honored to serve customers throughout Lavon, TX, and the surrounding communities, delivering trusted coverage and financial guidance backed by State Farm®. Learn more about our personalized insurance solutions at AreyAgency.com."
Ryan Romero
October 31, 2025
"This agency is top notch, Alivia was very patient and informative."
"Thank you, Ryan, for your excellent review. We’re pleased to know Alivia provided the professionalism, patience, and expertise that represent The J.R. Arey – State Farm® Agency. Our team is committed to ensuring each customer receives personalized attention and a seamless insurance experience from start to finish. We’re honored to serve you and our community here in Lavon, TX, delivering trusted protection and financial guidance backed by the strength of State Farm®. Learn more about our comprehensive coverage options at AreyAgency.com."
Katelyn Brewer
October 31, 2025
"Alivia Parks is the absolute best insurance agent! She is always willing to go the extra mile to make sure her clients are well taken care of, and she does a great job of meeting people where they are to provide personalized benefit education in a professional and robust way."
"Thank you, Katelyn, for your generous review. We’re delighted to know Alivia exemplified the professionalism, expertise, and care that define The J.R. Arey – State Farm® Agency. Our team is dedicated to providing a refined customer experience, combining personalized insurance guidance with the attentive service our clients deserve. It’s an honor to serve individuals and families throughout Lavon, TX, and neighboring communities, helping each one feel confident in their coverage and financial protection. To explore tailored insurance and financial solutions, visit AreyAgency.com."
Makayla Keck
October 31, 2025
"Alivia was amazing to work with! She was friendly, knowledgeable, and made everything easy to understand. She really cared about finding the best coverage for me — highly recommend!"
"Thank you, Makayla, for your kind review. We’re pleased to know Alivia provided the exceptional service and professionalism that define The J.R. Arey – State Farm® Agency. Our mission is to deliver clarity, confidence, and care in every interaction while helping customers secure the right protection for their needs. We appreciate the opportunity to serve you and remain committed to providing an elevated experience for all our clients across Lavon, TX, and the surrounding communities. Learn more about our tailored insurance and financial solutions at AreyAgency.com"
Kashal Marberry
October 24, 2025
"Everyone at this agency is very helpful and pleasant. They all make you feel like you are the most important person on the phone or in person. If you need a State Farm Agent, J.R. Arey should be your first and last stop."
"Thank you, Kashal! We’re grateful for your kind words and thrilled to know you felt valued and supported by our team. At J.R. Arey – State Farm Insurance Agency, our mission is to empower every person to achieve a financially secure future through personalized insurance and financial services. We appreciate your trust and look forward to continuing to serve you here in Lavon, Texas and across TX, OK, AR, and LA."
sylvia garcia-meier
September 30, 2025
"Alexis was very helpful and listened to my risk concerns."
"Thank you for your fantastic 5-star review and for highlighting your experience with Alexis at The J.R. Arey - State Farm® Agency. We're thrilled to hear that our professional approach made your insurance transaction smooth and hassle-free—delivering exceptional service for auto, home, life, and other coverage is our priority. Your recommendation means so much, and we’re here to support you with any insurance and financial services needs. It's our pleasure to serve you!"
JP Moss
September 2, 2025
"Great Experience here with no headaches, transaction was professional and smooth, definitely recommend"
"Thank you for your fantastic 5-star review and for highlighting your seamless experience with The J.R. Arey - State Farm® Agency. We're thrilled to hear that our professional approach made your insurance transaction smooth and hassle-free—delivering exceptional service for auto, home, life, and other coverage is our priority. Your recommendation means so much, and we’re here to support you with any insurance and financial services needs. It's our pleasure to serve you!"
Shane Graham
August 26, 2025
"This office has some very helpful and kind employees who really help you with any insurance questions or needs you might have. I highly recommend this location!"
"Thank you for your glowing 5-star review and for noting our reasonable prices at The J.R. Arey - State Farm® Agency. We're passionate about delivering outstanding value through affordable, customized insurance options for auto, home, life, and more, ensuring you get the protection you deserve without breaking the bank. Your feedback encourages us to keep prioritizing cost-effective solutions, from competitive quotes to efficient claims handling. Our pleasure serving you!"
Linda Tucker
August 25, 2025
"Scheduled meeting with new agent. Discussed our current products, asked questions, and discussed other potential products and services. We were impressed and feel comfortable and in good hands."
"Thank you, Mrs. Tucker, for your wonderful 5-star review and for sharing your experience with our team at The J.R. Arey - State Farm® Agency. We're delighted to hear that your meeting with our agent left you feeling confident and well-cared for. Taking the time to discuss your current insurance products, answer questions, and explore additional options for auto, home, life, and other services is what we’re all about. Your trust inspires us to continue providing personalized, professional support for all your insurance needs, from quotes to claims. Our pleasure serving you!"
Serge Blain
August 25, 2025
"Very good service."
"Thank you for your gracious five-star review of The J.R. Arey - State Farm® Agency, Mr. Blain. We are truly honored by your kind words. Your satisfaction is our highest priority, and it is our privilege to serve you with the utmost care and professionalism. We look forward to continuing to exceed your expectations and providing you with exceptional support for all your insurance and financial services needs."
VIVIAN CHAPPELL
August 21, 2025
"Very professional, explain all the options and helped me to know what I needed. Made the insurance experience easy to understand. First time in my 50+ years of insurance buying, JR took the time to explain insurance to me."
"Thank you for your heartfelt 5-star review and for sharing such a meaningful experience with The J.R. Arey - State Farm® Agency. We're truly honored to hear that J.R.'s professionalism and dedication made your insurance journey clear and straightforward, especially after 50+ years of purchasing insurance! Our team is committed to providing tailored guidance, explaining all your options for auto, home, life, and other coverage to ensure you feel confident in your choices. Your kind words inspire us to continue delivering exceptional service, from personalized quotes to seamless claims support. Our pleasure serving you!"
Amy Lobban
August 13, 2025
"Alivia was awesome!! She even saved us more money than expected. She was always available for questions and happy to help."
"Thank you for your fantastic 5-star review and for sharing how Alivia went above and beyond at The J.R. Arey - State Farm® Agency. We're overjoyed to hear she not only saved you more on your insurance but also provided responsive, cheerful support every step of the way—offering tailored solutions for auto, home, life, and beyond is our passion. Your kind words motivate our team to keep delivering outstanding service for all your insurance needs, including quotes, claims, and personalized advice. Our pleasure serving you!"
Joseph Salazar
August 11, 2025
"Great customer service"
"Thank you for your wonderful 5-star review and for highlighting our commitment to exceptional customer service at The J.R. Arey - State Farm® Agency. We're thrilled to know we exceeded your expectations—delivering reliable, personalized insurance solutions for auto, home, life, and more is at the heart of what we do. Your feedback inspires us to continue providing top-notch support for all your insurance needs, from quotes and claims to policy reviews. Our pleasure serving you!"
Des Fong
August 5, 2025
"My interactions with Mr. J.R. Arey was a very pleasant one as he corrected a problem with my records being sent to a location that is 13 miles away, whereas I live 1 mile away from my previous office! Mr. Arey was very professional, courteous and handle and corrected my problem immediately! I appreciate his calm and kind demeanor and assuring me that everything will be corrected! Thank You, Mr. J.R. Arey."
"Thank you, Mr. Fong. We are absolutely delighted to receive your review of your interaction with Mr. J.R. Arey. It is truly heartening to hear that his professionalism, courteous nature, and prompt resolution of the records issue exceeded your expectations. Mr. Arey’s calm and kind demeanor, coupled with his unwavering commitment to excellence, reflects the very essence of the service we strive to provide."
Will Brennan
August 4, 2025
"Professional, knowledgeable, and easy to talk to. State Farmer handed us off from our retiring agent, and so far I’m impressed by his pro-active, customer focus and responsiveness."
"Thank you for your kind words and thoughtful review. At The J.R. Arey - State Farm® Agency, we take great pride in delivering professional, knowledgeable service with a personal touch. It’s our pleasure to serve you and ensure your insurance needs are met with care and responsiveness. We look forward to continuing to exceed your expectations and being your trusted partner every step of the way. Your confidence inspires us to maintain the highest standards in customer focus and support."
pattie hyatt
August 1, 2025
"Anytime I have a question I get feedback very quickly. Really does feel like I have a good neighbor"
"Thank you, Pattie, for your 5-Star Google Review of our State Farm Agency! It’s our pleasure to serve you for your insurance and financial services needs. Thank you, on behalf of all of us at the J.R. Arey - State Farm Agency."
Tyler Steen
August 1, 2025
"Bryce was easy to talk to and made the process simple. Highly recommend this office."
"Thank you for taking the time to share your positive experience with Bryce and our team at The J.R. Arey - State Farm® Agency. We're delighted to hear that he made the insurance process straightforward and enjoyable for you—providing reliable, personalized insurance solutions is what we strive for every day, whether it's auto, home, life, or other coverage needs. Your recommendation means the world to us, and we're here whenever you need assistance with claims, quotes, or any insurance questions. It's our pleasure to serve you!"
Phil Bateman
July 20, 2025
"Josh is awesome! He genuinely cares about you as the customer and has a wealth of knowledge. He is able to explain complex issues in a simple way. I’ve recommended him to a few friends already."
"Mr. Bateman, thank you for taking the time to share your outstanding experience with The J.R. Arey - State Farm® Agency. We are delighted to hear how our genuine care, extensive knowledge, and ability to simplify complex matters have made a positive impact. Your recommendations to friends are greatly appreciated and speak volumes about the world-class customer experience we strive to deliver every day. It is our pleasure to serve you, and we look forward to continuing to support your insurance needs with the utmost dedication."
Andrea
July 10, 2025
"Not only an awesome resource, impeccable services!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Luz Solorzano
July 9, 2025
"Wonderful experience . J.R Arey And he’s Team always treat you like family . They are there for You. I highly recommend it."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Jacob A
July 9, 2025
"Great customer service! Very helpful and responsive!"
"Thank you, Jacob, for your 5-Star Google Review of our State Farm Agency! It’s our pleasure to serve you for your insurance and financial services needs. Thank you, on behalf of all of us at the J.R. Arey - State Farm Agency."
Caleb Shafer
July 9, 2025
"JR is a great agent! He's very objective and unbiased about his recommendations, which helps me feel comfortable knowing that I'm only getting what I need and nothing more. I also like the range of options that are available beyond simple insurance."
"Thank you so much for your kind words! We are grateful for the opportunity to serve as your State Farm agency for your insurance and financial service needs! - J.R. Arey, State Farm Agent"
Pie Girl
July 9, 2025
"JR and his team take customer service to the next level! Anytime I have a question or a problem JR and his assistant, Stacey exceed my expectations. My issues are always resolved quickly and JR keeps me updated and informed on the process- reassuring me every step of the way. His expertise is second to none and his friendly and professional staff have made it a pleasure to do business with State Farm and JR Arey Insurance. Thank you for everything! 5 ⭐️ experience!!"
"Thank you for your kind words and for taking the time to share your exceptional experience with our agency. It is our genuine pleasure to serve customers like you, and we are delighted to hear that J.R. and Stacy have exceeded your expectations through their expertise, timely resolutions, and reassuring updates every step of the way. At The J.R. Arey – State Farm® Agency, we are committed to providing the finest personalized service, anticipating your needs, and fostering the confidence and well-being that empower your financial security. We look forward to continuing to support you and creating more memorable moments in the future. "
Ms San
July 8, 2025
"Very professional patience"
"Thank you, Ms San, for your 4-Star Google Review of our State Farm Agency! It’s our pleasure to serve you for your insurance and financial services needs. Thank you, on behalf of all of us at the J.R. Arey - State Farm Agency."
derrick chilton
July 8, 2025
"My insurance has been thrue the roof over 300 dollars with a perfect clean driving record and 1 car liability and other full coverage it started and 100 then the next year 200 then the next 300 , crazy ,"
"Hi Mr. Chilton, We sincerely appreciate you taking the time to share your feedback, as it allows us to continually refine our service in pursuit of excellence. At The J.R. Arey – State Farm® Agency, the genuine care and financial empowerment of our customers remain our highest mission, and we regret that your experience has not met the refined standards we aspire to uphold. Please be assured that insurance rates are determined by State Farm corporate guidelines, based on comprehensive factors such as market conditions and individual risk assessments, over which our agency has no direct control. However, we are committed to anticipating your needs and providing bespoke guidance to optimize your coverage and explore potential adjustments that align with your financial well-being. We would be delighted to personally discuss your concerns and assist in fulfilling any unexpressed wishes toward a more secure future. Kindly reach out to us at your convenience via phone or text at 972-853-8079, or by email at support@areyagency.com. It would be our distinct pleasure to serve you with the utmost professionalism and dedication. "